Happy New Year! Let’s hope this year is full of happiness, good health and a bit of wealth wouldn’t go amiss J . Talking of going amiss, I hate Royal Mail. I have been a loyal customer for more years than I care to admit and they really let me down over Christmas. There was clearly some sort of breakdown with the tracking system on the Monday before Christmas and only half of my parcels arrived the next day. The weather was pretty mild, they were well packed so not too much of an issue but then it appeared that they were lost as the only information showing, was when I dropped them at my local post office. There ensued an epic ordeal for me and those customers affected. I visited my local post office, spoke to staff, was on the phone to Royal Mail for hours and all to no avail. It seemed to me that a bag of parcels had been stolen as I knew that two bags were collected from the post office and then one disappeared off the radar. To cut a very long story short - the parcels have now bee...