Saturday 1st August

Coronavirus (Corvid 19) 

I am doing my best to keep going. Ginny's Jungle is unable to run and many of my customers (educational establishments, animal event organisers, petting zoos) are not in a position to buy new animals at this time. I am still caring for the daily needs of all my animals and I am continuing to send out orders and am also accepting orders for collection. I have added the following additions to my regular terms and conditions:

1) I will despatch orders as soon as possible (you will receive an email with the tracking number once the parcel has been despatched).

2) Royal Mail are doing a good job, they are still guaranteeing next day delivery but it may possibly be a little later in the day than usual.

3) If a refund is required for any reason this will be given in the form of a voucher (to be used on my website within the following 12 months)

4) You are welcome to call and collect your order from me. Simply let me know what you want and when you would like to collect.


Thank you for your support, understanding and patience at this very difficult time for us all. Please feel free to call with any enquiries, I am available Mon-Friday 8am - 4pm on 07971 838724

Call & Collect

You are most welcome to collect your orders from me, this saves you money on postage and saves me time (less parcels to pack)

Simply collecting pre-ordered items is absolutely fine, you are welcome to collect your order Monday - Saturday, during the day or evening. Please give me a call 07971 838724 or email [email protected], to arrange a collection. Obviously as I work from home I may not always be available, so please check before placing your order if you are travelling from some distance away or have a specific day in mind.

When you place your order online simply choose 'collection in person' and you won't be charged the delivery fee. (I no longer accept cheques, and credit/debit card orders can only be placed online. Sorry, I am unable to accept cards in person).

Unfortunately, when planning to collect, it has become necessary for me to ask each new caller to place an order for at least the minimum spend on my website. This has become essential as once an appointment is in my diary, I will be arranging other commitments around that collection time and it is very disappointing when so many people just don't turn up! (I must say that I have been implementing this for some time now and everyone has been most understanding)

Update to these ever-changing notes! (January 2020)

On the day Collection

If you are in the area or live locally you are welcome to phone me on the day 07971 838724 to see if I am available. If I am around that day then there is no need to pre-order just simply let me know what you would like to collect and at what time, I will then have it ready for you (if I have the time, you are welcome to choose your animal, this is especially easy with spiders as they are all housed individually).

These notes are indeed 'ever-changing', if you want to discuss anything I am always happy to talk (I do love to talk) so please  just give me a call!


21 Willow Close

Flackwell Heath

High Wycombe

Buckinghamshire

HP10 9LH

Tel. 07971 838724



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