Call & Collect
Simply collecting pre-ordered items is absolutely fine, you are welcome to collect your order Monday - Saturday, during the day or evening. Please give me a call 07971 838724 or email [email protected], to arrange a collection. Obviously as I work from home I may not always be available, so please check before placing your order if you are travelling from some distance away or have a specific day in mind.
When you place your order online simply choose 'collection in person' and you won't be charged the delivery fee. (I no longer accept cheques, and credit/debit card orders can only be placed online. Sorry, I am unable to accept cards in person).
I am always busy but when asked, I will do my best to let you have a quick look around the bug room. Unfortunately, when planning a visit, it has become necessary for me to ask each caller to place an order for at least the minimum spend on my website, you are then welcome to add to your order when here. This has become essential as once an appointment is in my diary, I will be arranging other commitments around that visit and it is very disappointing when so many people just don't turn up! (I must say that I have been implementing this for some time now and everyone has been most understanding)
Update to these ever-changing notes! (April 2019)
On the day Collection
If you are in the area or live locally you are welcome to phone me on the day 07971 838724 to see if I am available. If I am around that day then there is no need to pre-order just simply let me know what you would like to collect and at what time, I will then have it ready for you (if I have the time, you are welcome to choose your animal, this is especially easy with spiders as they are all housed individually).
Now that Ginny’s Jungle is up and running I am trying to encourage more people to call and collect wherever possible, I have a range of animals that are only available to visitors such as beautiful praying mantis and some ‘special’ tarantulas. I may also be able to give extra discount to callers on some items, it is always worth asking!
21 Willow Close
Tel. 07971 838724