Virginia Cheeseman Blog

Last blog entry before Christmas, this time next week it will be Christmas Day and I hope Santa brings you everything that you are wishing for! (I just need a bit of peace and relaxation). Tuesday will be my last day of posting until the New Year, so you will need to get your orders in quickly (BEFORE Tuesday). I have been so busy these last few months since the new web site started up, that I need some time to take stock. I must admit that the number of emails that I am receiving has reached the stage where I just do not have the time to answer them all. I feel very guilty but I am having to ignore those that ask questions which are answered on my site. It annoys me just how many small businesses do not have a contact telephone number on their website but I must admit that I do understand it. However I am happy to receive calls (9am-4pm), it is much easier to answer some questions on the phone than in an email but anything specific is still probably better by email (how large is a par...

So much to say, where shall I start? Many thanks to those people who sent such lovely emails in response me being upset last week. I won't listen to moaners anymore, I feel loved indeed after the letters of support that I received! I'm plodding on with adding more info to my website and my web guy has noticed a couple of things that need tweaking on the site. Firstly my postal charges are not obvious until an order has been placed. I am finding that some people order one small item and then abandon their order when £8.00 postage appears. The postal charges will be displayed on a banner soon and then it will be clear from the start. Another thing that needs sorting, is the fact that if I want to alter prices for a certain order or customer I cannot at the moment because the price is fixed, but this too is in hand. I'm not sure what I can do about the next oddity. I am finding that most people who place an order and state that they are paying by cheque/postal order, don't...

A mixed sort of a week. I was most upset to get an email from a guy, in which he had cut and pasted the thread from a forum where people were moaning about me getting spider names wrong. That wasn't too bad but his email said I was 'getting a reputation and should be more careful'. I am careful, I try really hard but these damn spider names keep changing! Since then I have also received a very nice email pointing out a couple of name changes. This email was from a lady and very helpful indeed. I have made these changes and would just like to point out (yet again) that I really appreciate it when people take the time to point out mistakes on my website. I don't have time to go on forums and I only Google things when I know there is a problem so please help me here. Work has been busy as ever and things are going from strength to strength with my new website. Being able to see the statistics of what I sell and to who is fascinating. It shows more and more that spiders ar...