Coronavirus (Corvid 19)
I am doing my best to keep going. Ginny's Jungle is unable to run and my main customers at this time of year, being educational establishments, are closed to the public and therefore not purchasing. I am still caring for the daily needs of all my animals and I am continuing to send out orders and am also accepting orders for collection at the door. I have added the following additions to my regular terms and conditions:
1) I will despatch orders as soon as possible, rather than informing customers of a delivery day in advance (you will still receive an email with the tracking number once the parcel has been despatched).
2) Royal Mail are doing a good job, they are still guaranteeing next day delivery but it may be a little later in the day than usual.
3) If a refund is required for any reason this will be given in the form of a voucher (to be used on my website within the following 12 months)
4) You are welcome to call and collect your order from me. Simply let me know what you want and when you would like to collect.
Thank you for your support, understanding and patience at this very difficult time for us all. Please feel free to call with any enquiries, I am available Mon-Friday 8am - 4pm on 07971 838724