Call & Collect
You are most welcome to collect your orders from me, this saves you money on postage and saves me time (less parcels to pack)
Since moving the bugs from their log cabin at the bottom of the garden several years ago, I now have a nice 'cosy' bug room at the side of our house, next door to my office. The move has saved time (no more traipsing up and down the garden all day long) , money (the log cabin cost a fortune to heat) and I can once again have visitors as there is a door from the front of the house (next to the garage) that leads directly into the bug room. No more being led through the house and down the garden path (literally).
Simply collecting pre-ordered items is absolutely fine, you are most welcome to collect your order Monday - Saturday, during the day or evening. Please give me a call 07971 838724/01628 522632 or email [email protected], to arrange a collection. Obviously as I work from home I may not always be available, so please check before placing your order if you are travelling from some distance away or have a specific day in mind.
When you place your order online simply choose 'collection in person' and you won't be charged the delivery fee. (I no longer accept cheques, and credit/debit card orders can only be placed online. Sorry, I am unable to accept cards in person).
I am always busy but when asked, I will do my best to let you have a quick look around the bug room. Unfortunately it has become necessary for me to ask each caller to place an order for at least the minimum spend on my website, you are then welcome to add to your order once here. This has become essential as I don't have many people calling in person but those that have arranged a visit far too often just don't turn up! (I must say that I have been implementing this for some time now and everyone has been most understanding)
I hope these notes make sense, I have tried so many variations! Basically I am always busy and rushing around. I like to be organised but I do have a number of customers who ring on the day and pop in when they are in the area. This sometimes seems to work better than all my planning (sorry this option is only available to those people that have called previously and are known to me)
Address: 21 Willow Close,
Tel: 07971 838724